Posts Tagged: Customer Feedback

When You Don’t Want to Repeat a Design

When browsing the web, you might find a ring that you like. You want to use the design, without copying it straight off. Sometimes, this also happens in real life. T&B were recommended by friends who had made their wedding

When You Don’t Want to Repeat a Design

When browsing the web, you might find a ring that you like. You want to use the design, without copying it straight off. Sometimes, this also happens in real life. T&B were recommended by friends who had made their wedding

Mummy Dearest

You might be familiar with our Goldilocks mum necklace that has been popular since we started making it many years ago. We recently got a custom design request to make a mummy necklace with the mother’s birthstone (Topaz for November) added

Mummy Dearest

You might be familiar with our Goldilocks mum necklace that has been popular since we started making it many years ago. We recently got a custom design request to make a mummy necklace with the mother’s birthstone (Topaz for November) added

Figuring Out Your Dreams

The great thing about custom designing is that your options are endless. But this can also be the most difficult part of the custom making process, because you need to narrow your options down to make a decision. Some people

Figuring Out Your Dreams

The great thing about custom designing is that your options are endless. But this can also be the most difficult part of the custom making process, because you need to narrow your options down to make a decision. Some people

Sail Away -Resetting of Necklace with Acrylic

We just delivered a necklace that was of special significance to the customer. In her own words: “Before Frederick sailed, he gave me this necklace to remember him by. I loved it! For being unique and beautiful, and encapsulating what

Sail Away -Resetting of Necklace with Acrylic

We just delivered a necklace that was of special significance to the customer. In her own words: “Before Frederick sailed, he gave me this necklace to remember him by. I loved it! For being unique and beautiful, and encapsulating what

A repair that lead to a second proposal

We recently repaired a ring that had a broken claw and the customers were so pleased that they wrote a blog post about their experience. Thank you for the nice comments, A&W. We wanted to share it here, because it also

A repair that lead to a second proposal

We recently repaired a ring that had a broken claw and the customers were so pleased that they wrote a blog post about their experience. Thank you for the nice comments, A&W. We wanted to share it here, because it also

Thank You Notes

It is time for our yearly Balik Kampung (go back home) and we wish to sign off with some feedback that reminds us how rewarding our work can be. We enjoy what we do and we often deliver pieces to happy customers. But

Thank You Notes

It is time for our yearly Balik Kampung (go back home) and we wish to sign off with some feedback that reminds us how rewarding our work can be. We enjoy what we do and we often deliver pieces to happy customers. But

A Different Kind of Proposal Item

Vincent contacted us to have a Proposal Pendant made. Being an unusual choice, we decided to ask him some questions. Traditionally, people propose with a ring. You chose to make a Pendant to propose with. Could you explain why.  First of

A Different Kind of Proposal Item

Vincent contacted us to have a Proposal Pendant made. Being an unusual choice, we decided to ask him some questions. Traditionally, people propose with a ring. You chose to make a Pendant to propose with. Could you explain why.  First of