Tag Archives: Customer Feedback

Happy Holidays at More than Diamonds

Best wishes to all of you! Eat, Drink and Enjoy this festive season!

We will be closed for Christmas Sat 24th, Sun 25th, Mon 26th, Tue 27th Dec.  And for New Year Sat 31st Dec, Sun 1st, Mon 2nd, Tue 3rd of January 2012.

All other days we will be open as usual, 11am to 6.30pm. For appointments outside of these hours, please contact us at info@morethandiamonds.com.sg

x Chris & Sara

Will You Goldilocks™ Me?

Have you ever considered a proposal without a ring? For many people an engagement ring is a symbol of the proposal and what people often ask to see when you are engaged. But times are changing, and young people are looking at options that suit them better. Eugene is one of them, and this is his story:

What made you choose a Goldilocks to propose with? When I decided to propose to my girlfriend, Wanlin, I knew I needed a piece of jewellery. After some hinting from her here and there, I concluded that she didn’t want a proposal ring. On top of that, I have no idea of her ring size, so it would be hard for me to get a ring for her. So what I thought of next was a necklace. She lacks of a lovely necklace to go with her nice clothes. My friends thought it was a good idea too, provided the pendant had a meaningful design, for example, Wanlin’s and my initials.

I then started to search online for jewellery shops that provide customized design pendant service. Goldilocks was one of the first I found. The moment I saw the pendants designed by Goldilocks, I fell in love with them. The designs are simple yet elegant. To be honest, I didn’t go to Goldilocks straight. I took Goldilocks’s pendant designs as reference and went to another shop which my friend recommended. When they tried to design a pendant for me, the result was utterly disappointing. That’s when I knew I must turn to Goldilocks. After a few days, I received 2 mock designs from Goldilocks and they were both stunningly beautiful.

Could you explain what the WE stands for? It stands for Wanlin & Eugene. I guess you can also read it as “we”.

How are you planning to propose? To cut a long story short, I will be proposing at Siloso beach, and some of our friends will be gathered there to witness and be part of the proposal. I hope (I’m sure) Wanlin will like the necklace.

We had to hold this post until Eugene proposed so that the information would not leak to his girlfriend. He has now notified us that all went well, so we publish this for Eugene and Wanlin – Wishing you both all the best! 

Matching rather than Identical

Many of you are unsure whether it is ok to choose a pair of wedding rings that are not identical. Well, there is actually no right answer – the choice is up to the both of you. Many people choose the same design for the bride and groom, but as you know we are made up of different shapes and sizes, so the same design, might not give the same results.The same shape of ring, but a slimmer one for the lady to go in proportion to her finger size. 

Majority of you, choose to make matching bands, rather than identical. And matching is a term that gives you a lot more flexibility. Here are a few examples of how to show that you are a pair, without wearing the exact same ring.

While using the same colour, this couple chose designs that suit their respective size and taste.

His works well as a contemporary statement ring with matte finish. Hers borrows the same element of round squarishness, but made to be worn together with her Diamond engagement ring.

Matching colour and finishing, but with different shapes. The lady’s band required square edges to fit the Princess cut Ruby. He chose a rounded band which he thought looked better on his finger.  

This couple chose to make their rings in an overall same shape, but with Diamonds for her.

As you can see, the options are endless when you open up to the idea of matching rather than identical wedding rings. As they say, opposites attract, and these are examples of how stunning different designs can look together. It also means that one party does not need to compromise on their wishes, as you can both get the design that you like.

Just a Minute: Cheryl

Cheryl, a secondary school teacher, recently collected her third Goldilocks, and we took the opportunity to ask her a few questions.

You just collected your third Goldilocks necklace – what keeps you coming back for more? I feel that Goldilocks is customisation in its truest sense, since no two pieces are alike.

What do your three pieces stand for? ‘tg’ is my first Goldilocks. It is my son’s initials. Coincidentally, it also combines the first letter of my surname and my husband’s surname. As for Tristan and David, let’s just say they are the two greatest loves of my life.

How did you get the idea to wear your ‘Tristan’ and ‘David’ together? A male colleague, who saw me wearing ’Tristan’, lamented that we women are all the same - we cast our husbands aside after we have children. So I decided to get ‘David’ and wear it together with ‘Tristan’ as a reminder. I don’t remove the necklaces, they may look dainty but they are in fact very well-made and sturdy.


You have shown interest in the Goldilocks Doodles as well – what would you like to see next?  I’m looking forward to Goldilocks in the form of rings.What will your next Goldilocks be? Hmm…We’ll have to wait till I have another baby? But that may take quite long, so perhaps an ‘&’ for now.Thank you, Cheryl! 

Goldilocks™ Lucky Draw Winner – Prerna Pant

Shopaholics Anonymous Sale 2010, was held in a beautiful space on the second floor along Clarke Quay accompanied with a fashion show across the river. Everybody who purchased from the sale, had a chance to enter our Goldilocks™ Lucky Draw to win a customized necklace.

And the lucky winner is Prerna Pant! A Strategist at Ogilvy, she had not seen Goldilocks before the event, but entered the lucky draw as a long shot.

Congratulations Prerna! You are the winner of our Goldilocks™ Lucky Draw! When you first visited our showroom, you said you never win at lucky draws or lotteries. We hope that Goldilocks™ can be your lucky charm!

We made you a mockup of both Prerna and a single P – what made you decide on the alphabet necklace rather than your name? A name necklace (in my personal opinion) is for slightly younger people and  I wanted something that I can possibly wear to work as well.

Did you have any difficulties choosing between rose, yellow and white gold? How did you make your choice? White gold looks too much like silver. Rose is too close to my skin color. Yellow gold was the only one that stood out the most.
What products or designs would you like to see next from Goldilocks™? More interesting funky designs would be great to see. And something incorporating rose gold and yellow together.

We are listening

It is 2011 and we are excited to see what this year has in store for us. With a new year comes new times, and for us that means venturing into the world of Twitter. Those of you who are already familiar with it, please send us your suggestions on how we can use it best. The world is becoming smaller by the day with the help of technology and social media, and we welcome all these new forms of communication. For one, it makes it easier for us to keep connected with you – our readers, customers and friends.

Bio

If you have read our blog before, you will know that we deal with common queries and stereotypes, people’s expectations, as well as creative ideas. We also try to find out why discussions about jewellery are often so one-sided.

We would like to hear any feedback, questions or suggestions you have for us. Choose the medium that suits you best. You can leave a comment below, post on our facebook wall or tweet us with anything you have to say. You can of course use the ‘old-school’ methods of communication email or telephone (6235 8873) as well ;)

Also, don’t forget to let us know: What topics would you like to see on this blog?

• Further Reading:  MTD 2.0: Look | Like | Share

Goldilocks™ Doodles, Kawaii desu ne!

Christmas lights are up on Orchard Road and the season of giving is around the corner, so we brought Goldilocks™ to the Raffles Town Club for their Xmas Fair.

A tad early for Christmas perhaps, but a ho-ho-ho-ing Santa and all the Scandinavian candles on sale at the fair, helped bring out that warm feeling of Christmas and lured out the inner child in us.

Setting up early in the morning next to more than a hundred other vendors, selling anything from flat bottle art, to cooking classes, wine and cheese tasting along with handmade notebooks and soaps.

Fellow vendors and Club members were curious to see what we had to offer. We very excited that our new Doodles collection brought out so many ‘kawaii‘ exclamations from the Japanese visitors. We were also kept busy explaining all the options to customizing Goldilocks with words and messages.

In the spirit of giving, we contributed a few vouchers to the Lucky Draw. We can’t wait to see what the Lucky Draw Winners choose to make….

Let us know what’s on your Christmas Wishlist this year!

Look | Like | Share

We are entering a new era. With Gen Y taking over and children learning how to handle new technology so quickly that you suspect they were all born with computer chip implants, we are also working to keep up with the program.

Share products from morethandiamonds.com.sg to a variety of social networks

Morethandiamonds.com.sg is revamped and now functions as an online catologue, where you can look, like and share custom made jewellery pieces. The website is connected to our blog, which is connected to Facebook, which is connected to our store, and on it goes… All our platforms are linked, so whether you are browsing the online catalogue, looking for information on our blog or commenting on Facebook, a ‘like’ or ‘share’ is just a click away. With these tools almost seamlessly integrated with each other, you too can make the most out of social media. Inform your friends, ask for opinions or just share your love for fine jewellery.

Browse and Share products directly in Facebook Shop

You can access More than Diamonds through our Facebook site from the tab ‘Shop’ or share products from the website to your Facebook Profile. You can tweet or email your friends if you find an interesting post on the blog. How about starting with this one ;) .

A new mobile interface makes it easy for you to browse products on your iPhone, iPad or Android devices. Even this blog has a mobile interface, which makes it easy to follow us while on the go.

Tell us what other platforms you would like to see MTD on, or which functions you are missing! Welcome to a more interactive jewellery experience…

PS. Most of this blog was written with an iPhone on the bus on the way to work…

Just a Minute: Lily Beckett

Nicholas Petrucci is based in London, but knew about More than Diamonds through a friend. When starting his search for an engagement ring, Nick already knew that he would not be looking for a Diamond. Finally he found an Opal Ring he liked and was certain that his fiancée would too. We had an email chat with his fiancée, Lily Beckett, about his choice.

Hi Lily, please tell us a bit about yourself

I’m 28 years old, I work as a freelance make up artist. I’m never in one place long, travel about a lot and am constantly on the move. I’m expecting my first child in one month and excited about the change it will bring to my life.

We all know the famous phrase “Diamonds are a girl’s best friend”, but it does not seem to apply to you. Please explain.

I chose an Opal rather than a traditional Diamond because they are far superior in my opinion, because they have so many different colours to them, like a rainbow, and are slightly more magical looking. I like white gold because it is a precious metal but not as traditional as yellow gold. The classic ring design just makes the most of the Opal and shows it off nicely.

Nicholas told us that he had proposed without a ring at one point, and then made an ‘official’ proposal when he found the ring a few months later. Please share with us your proposal story.

I met Nick in New York, we knew each other about 5 years previously but the romance happened in New York. When we both returned to our homes – me to London and Nick to Atlanta – we were constantly in touch. I had a break between jobs so I decided to go out to meet Nick in San Francisco, where we spent 2 weeks together traveling California and stayed in the Redwoods forest for sometime. I then returned to London and Nick went to work in northern California. One month later Nick came to live with me in London. He proposed to me a month later at my mums house, nervously. He had no ring at this point but I accepted his offer. I had no doubt in my mind that this was the man I would marry. One month later I fell pregnant, a happy surprise.

It wasn’t until 6 months later in Paris when he gave me my beautiful 18K White Gold and Opal ring. We were in a hotel room, it was the night before he was due to go to Sweden to work for 2 months, and we would be apart for all this time as I didn’t want to fly because of the pregnancy. I was sad, and then the next minute he put this beautiful ring on my finger.

Do you have any tips for boyfriends who are looking for an engagement ring?

I feel that an engagement ring should be well thought about and suited to the personality of the wearer. There are so many beautiful stones out there – why go for a Diamond? I wouldn’t change mine for anything. I’m constantly getting compliments on what a beautiful fiery Opal it is.

Take a look inside your Jewellery

When you buy clothes you go over the seams to check the quality and ensure that the garment is well made. When buying jewellery, check the inside – or even the back.

As mentioned in a previous post, Artika Sulaiman says the favourite part of her ring is under the Diamond. It is crafted with intricate detail which makes it elegant, while also ensuring the security required for a precious piece of jewellery.

This kind of ‘nested’ setting is of course not available for all types of jewellery, but there are other ways to check the quality. Gold price is at an all-time high and naturally  jewellery makers are conserving. Many choose to ‘carve’ out some of the gold from the inside of the band of a ring or the back of a pendant because it keeps the jewellery affordable. However, it is important to make sure that the band remains thick enough to handle everyday wear and that the design is unaffected.

You can feel if a ring is light and seems breakable just by holding it, and there is definitely a difference between jewellery and jewellery –  even if the materials are the same.  As with clothing, that little extra is created by the details that cannot be seen by others, but can be felt by the wearer. No one knows that your jacket is lined with the finest italian fabric, but you know it and you can feel it. Same goes for a piece of jewellery. If you know that you are wearing quality and the person who made it put that little extra into it, it makes a world of difference for you as the wearer.